Join Our Team

Together with the Manager of Community Relations, this role involves leading the Community Relations team in the strategic planning and execution of Media & Communications, Fundraising & Strategic Partnerships, and Volunteer Management to boost the charity’s visibility and impact within the community.

Strategic Partnerships and Fundraising

• Cultivate and manage relationships with internal and external stakeholder including our internal programme managers, board/sub-comm, foundations, corporates, government agencies, schools and interest groups.
• Identify and pursue collaboration and partnership opportunities for the organisation.
• Oversee and strategise the process of acquiring, managing and engaging donors and donations.
• Lead the team to plan, coordinate, and execute special events, fundraisers, and community activities, spanning from online campaigns to gala events.
• Collaborate with relevant stakeholders to source and apply for grant opportunities to secure funding for the charity’s programmes and services.

Media and Communications

• Responsible for all corporate communication, branding and marketing efforts, ensuring that it aligns with the vision and mission of Epworth.
• Lead the team in all online and offline communications of Epworth, including content development and managing multiple communication channels, including newsletter, annual report, website and social media.
• Be involved in the organisation’s crisis communications initiatives and plans.

Volunteer Management

• Oversee the work of recruitment, training, placement, and retention of volunteers.
• Develop and oversee implementation of volunteer programmes that align with the organization’s goals and mission, ensuring a positive experience for both volunteers and the communities Epworth serves.

Requirements:

• Degree in Marketing/ Communications or a related field with at least 3 years of relevant experience
• Proven experience in a leadership or supervisory capacity
• Excellent written, verbal and presentation skills
• Proficient in Microsoft Office Suite
• Proficient in relevant digital communication tools and platforms.
• Strong interpersonal and networking skills, resourceful, adaptable, highly motivated, creative and positive
• Strong project/event management and facilitation skills, able to establish effective structures and systems
• Keen attention to detail
• Required to work on weekends/ evenings occasionally

1) Volunteer Management:

• Volunteer Recruitment: Develop and implement strategies to recruit volunteers for various programmes and events, ensuring a diverse and committed volunteer base that aligns with the organisation’s mission.
• Onboarding & Training: Deliver comprehensive onboarding and training programmes for new volunteers, ensuring they are well-prepared and motivated to contribute effectively to the organisation.
• Volunteer Coordination: Oversee the scheduling and placement of volunteers across various departments and events, ensuring optimal utilisation of their skills and availability.
• Volunteer Engagement: Create and manage initiatives to maintain high levels of volunteer satisfaction and engagement, including regular communication, recognition programmes, and feedback mechanisms.
• Volunteer Retention: Develop strategies to retain volunteers, including offering development opportunities, creating a sense of community, and recognising contributions.
• Performance Monitoring: Track and assess volunteer performance and satisfaction, making adjustments to programmes and support as needed to ensure efforts are aligned to the organisation’s mission.

2) Donor Management:

• Donor Recruitment: Identify and cultivate relationships with potential donors, including individuals, corporations, and foundations, to secure financial and in-kind support for the organisation.
• Donor Engagement: Develop and implement strategies to engage with current and prospective donors, including regular updates on the organisation’s work, personalised communication, and events.
• Donor Stewardship: Ensure that donors are properly acknowledged and thanked for their contributions, including the timely delivery of receipts, thank-you letters, and impact reports.
• Donor Retention: Manage a donor retention strategy, focusing on building long-term relationships and encouraging ongoing support through personalised engagement and recognition.
• Database Management: Maintain accurate records of donor information, contributions, and communication in the organisation’s donor management system. Ensure data is up-to-date and complies with data protection regulations.
• Reporting & Analysis: Regularly report on donor engagement and fundraising outcomes to the Manager of Community Relations and/or the Executive Director, providing insights and recommendations for future strategies.
• Fundraising Campaigns: Collaborate with the Community Relations team to plan and execute fundraising campaigns, ensuring effective outreach and engagement with both volunteers and donors.
• Event Planning: Assist in the planning and execution of fundraising events, volunteer appreciation events, and donor recognition events. This includes coordinating logistics, managing invitations, and ensuring the successful delivery of events.

3) Project Involvement:

• Cross-Functional Collaboration: Work closely with other departments on projects as directed by the Manager of Community Relations and/or the Executive Director. This may include coordinating with programme staff, communications, and marketing teams to align volunteer and donor initiatives with broader organisational goals.
• Innovation and Improvement: Continuously assess and improve volunteer and donor management practices, implementing new tools, technologies, and methodologies to enhance efficiency and effectiveness.

Requirements:

• Bachelor’s Degree/Diploma in Events Management, Business Admin, HR, Non-Profit Management or a related field.
• Strong command of written and spoken English as required to cultivate relationships with potential donors, including individuals, corporations, and foundations
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
• Excellent organisational and project management skills, with the ability to multitask and prioritise in a dynamic environment.
• Excellent attention to detail, with the ability to structure and manage work effectively.
• Self-motivated with a proactive and positive attitude.
• Experience in event management, volunteer management, donor relations, or fundraising is highly desirable.
• Experience in the social service sector is a bonus.

Other Information

• Location: Walking distance from Bukit Batok MRT
• Monday to Friday (Office Hours), required to work on Saturdays (with time-off) occasionally.
• Family-friendly culture
• Hybrid working arrangements
• Attractive remuneration package with comprises of fixed and variable bonuses

1) Responsibilities:

Content Creation & Communication:

• Content Strategy: Develop and execute a comprehensive content strategy that aligns with the organisation’s goals and values. This includes setting objectives for content marketing, identifying target audiences, and selecting appropriate platforms for message dissemination.
• Editorial & Creative Support: Provide editorial oversight and designs for all online and offline communications, ensuring clarity, consistency, and a unified tone across all content. This includes reviewing and editing content created by other departments to maintain high standards.
• Publications: Coordinate the production of the organisation’s quarterly newsletters and Annual Report, including gathering content, liaising with designers and printers, and ensuring timely delivery.
• Digital Content Management: Regularly update and maintain the organisation’s website and social media profiles, ensuring content is current, accurate, and engaging. This includes creating and scheduling posts, monitoring online engagement, and responding to comments and queries in a timely manner.
• Multimedia Storytelling: Lead the development of multimedia content, including short videos and infographics, to enhance storytelling efforts and engage a broader audience. Collaborate with external vendors when necessary to produce high-quality content.
• Content Performance Analysis: Track and analyse the performance of content across various platforms using tools such as Google Analytics and social media insights. Use this data to refine content strategies and improve engagement rates.

Branding & Marketing:

• Campaign Management: Work closely with the Community Relations team to plan and execute fundraising/awareness campaigns that promote the organisation’s mission, programmes, and events. This includes developing key messages, creating promotional materials, and coordinating online/offline communications.
• Corporate Communications: Develop communication strategies and presentations that effectively convey the organisation’s impact to corporate partners, donors, and other stakeholders.
• Stakeholder Engagement: Foster relationships with key stakeholders, including corporate partners, volunteers, and beneficiaries, to strengthen the organisation’s network and support base. This involves regular communication, updates, and opportunities for involvement in the organisation’s activities.

Event Planning & Project Support:

• Event Coordination: Work with the team in planning and organising fundraising events, such as galas and themed campaigns. Responsibilities include budget management and vendor coordination.
• Community Programme Support: Assist in the development and execution of community programmes that align with the organisation’s mission. This includes coordinating logistics, engaging volunteers, and ensuring the successful delivery of programmes to target communities.
• Innovation and Improvement: Identify opportunities for process improvements within the department and lead efforts to implement more efficient workflows and innovative communication practices.
• Cross-Functional Collaboration: Work on projects as directed by the Manager of Community Relations and/or the Executive Director. This may involve collaborating with other departments to achieve strategic objectives and providing support for new initiatives.

2) Requirements:

• Bachelor’s Degree/Diploma in Design, Communications, Marketing, or a related field.
• Strong command of written and spoken English as need to provide editorial oversight for all communications
• Proficiency in social media and digital platforms (TikTok, Facebook, LinkedIn, Instagram).
• An eye for visual design and storytelling.
• Able to produce short videos and reels from conception to completion.
• Skilled in digital software, such as Adobe Design Suite (Illustrator, InDesign, Premiere Pro), is advantageous.
• Resourceful, creative, adaptable, and able to multitask in a dynamic environment.
• Effective organisation and project management skills.
• Self-motivated with a proactive and positive attitude.
• Prior experience in or understanding of the social service sector is a bonus.

Other Information

• Location: Walking distance from Bukit Batok MRT
• Monday to Friday (Office Hours), required to work on Saturdays (with time-off) occasionally.
• Family-friendly culture
• Hybrid working arrangements
• Attractive remuneration package with comprises of fixed and variable bonuses

Job Responsibilities

This position reports directly to the Executive Director and works closely with the Senior Management in organisational development and compliance matters.

1) Organisational Development

• Work on proposals for organisational development, transformation, change and improvements: including research, and developing new ideas, concepts and structures for change to improve organisation effectiveness and efficiency
• Manage the implementation of approved proposals to effect organisational development, transformation, changes, and improvements, including related processes
• Establish documentations with regards to changes in operations, structure and work processes resulting from organisational development, transformation, changes and improvements

2) Compliance matters

• Management of governance compliance issues within the organisation
• Management, follow-up and co-ordination of matters related to internal and/or external audit
• Management of internal and external communications of the organisation
• To assist in various management issues as directed by the Executive Director
• To provide secretarial support at key corporate meetings, including Board Meetings and various Board Committee Meetings

Job Requirements

• Degree in Business
• Minimum 5 years working experience, preferably in Social Services industry
• Meticulous, analytical and with excellent business writing skills
• Good stakeholder management and organisational skills, strong problem solving and follow up skills
• Proficient in Microsoft office applications
• Highly proficient in spoken and written English
• Experience in change management and / or compliance matters will be advantageous

Job Scope:

• Provide case work, counselling and trauma-focused therapy
• Provide home based counselling
• Support clients through full spectrum of case management, including regular follow-up and communication
• Complete assessments and reports and any other administrative requirements related to case management
• Lead team and developing trauma-related programmes
• Build good rapport with relevant stakeholders and external agencies in order to mobilise resources to meet client’s needs
• Provide supervision for staff
• Participate in internal research

Requirements:

Qualifications / Technical Competencies:

• Degree in psychology/counselling or equivalent
• Minimum 5 years experience in the social service sector
• Relevant work experience will be considered
• At least 2 years of experience providing clinical supervision
• Familiar with parenting / family issues and care of children with social issues
• Trauma-informed and knowledge of attachment issues will be an advantage
• Good report writing skills
• Bilingual, with good communication and interpersonal skills
• Able to multi-task and open to learning
• Responsible, resilient, self-motivated and a team player
• Able to work during weekends and evenings, when required

Other Information:

• Location of workplace: Jurong West
• Attractive annual remuneration comprising of fixed and variable bonuses

Job Scope:

• Handling case work and/or counselling
• Conducting office interviews and regular home visits
• Supporting clients through full spectrum of case management, including regular follow-up and communication
• Completing assessments and reports in a timely manner
• Supporting departmental administrative requirements and any other organisation-wide activities

Requirements:

Qualifications / Technical Competencies:

• Degree or Graduate Diploma in Social Work or other related fields
• At least 1 year of relevant experience as a Social Worker
• Familiar with parenting / family issues and care of children with various social issues

Core Competencies:

• Certified in YLS/CMI
• Good command of written and spoken English
• Good report-writing skills
• Able to multi-task and open to learning
• Responsible, resilient, self-motivated and a team player
• Bilingual with good interpersonal skills
• Able to work non-traditional working hours (e.g. on weekends and in the evenings, when required)

Job Description:

• Work with others in a team to provide an environment of safety for children with difficult behaviours in a children’s home.
• Able to respond calmly to children when they exhibit difficult behaviours.
• Look after the needs of children (physical & mental wellbeing of children in care).
• Creating a safe and positive living environment, setting rules for children’s behaviour & providing one to one teaching/coaching on daily living skills.
• Check on each resident’s needs and progress.
• Help children form secure attachment bonds with appropriate adults.
• Provide close supervision to children.
• Work effectively in a team environment.

Requirements

• Minimum N levels
• Must be able to work rotating shifts (day & night), on weekends and public holidays
• Able to work in an energetic environment with children
• Experience working with children is an advantage
• Persistent and active learner
• Need to have understanding and a non-judging attitude

Other Information

• Location of workplace: Sembawang
• Nature of job requires working with primary school boys
• Attractive annual remuneration comprising of fixed and variable bonuses

The Literacy Intervention Teacher provides literacy intervention to 5 to 12-year old students with learning challenges and disabilities to cope and remain in mainstream schools. This role is for a committed individual who wants to make a difference in the lives of children and their families.

Job Description

• Teach primarily using the Orton-Gillingham approach
• Tailor individualised educational plan for each student based on his/her learning challenges
• Prepare appropriate teaching resources and materials
• Write annual educational progress report for each student
• Update parents regularly on their children’s progress and to conduct the parent-teacher conference twice a year
• Plan and execute Kids Club programmes with other colleagues
• Update the manager and assistant manager on clients’ progress and development
• Collaborate with colleagues, Psychological Services and schools’ SEN-O on case management
• Handle students’ administrative matters
• Any other assigned duties and responsibilities

Job Requirements

• Sound theoretical understanding of child development
• Passionate about working with children with learning needs
• Ability to engage and make strong student connections
• Good command of the English language, preferably bilingual
• Strong interpersonal skills
• Ability to work independently and as part of a team
• Willingness to collaborate with corporate partners, schools and hospitals
• Degree, preferably in psychology, early childhood education or special needs education
• Proficiency in Microsoft Office and basic IT knowledge and skills
• Fresh graduates are welcome to apply

Other Information

• Location of workplace: Bukit Batok (5minutes walk away from MRT station)
• Attractive remuneration package which comprises of fixed and variable bonuses